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Engineering· 2026-05-20· 8 min read

Building a reliable webhook dispatch engine

How we process shipment state transitions with retry and backoff.

T

Tumr Team

A core component of our infrastructure is the event dispatch engine. Every shipment state transition (like IN_TRANSIT, ARRIVED, COMPLETED) can fire a webhook to the merchant's configured endpoint. Failed deliveries are retried automatically by our task queue, so a merchant server that is briefly offline still receives its events.
#Architecture#Webhooks